Privacy policy

Last updated: 23 May 2026

Who We Are

Vesper Collective (operated by YOFINDER SAS)
66 Avenue des Champs-Élysées, 75008 Paris, France
Email: support@vesper-collective.com

We're committed to protecting your personal data. This policy explains what we collect and why.

What Data We Collect

When you shop:
- Name, email, delivery address, phone number
- Payment information (processed securely via Shopify, we don't store card details)
- Order history and preferences

When you browse:
- IP address, browser type, pages visited
- Device information (for analytics)
- Cookies and tracking data

When you contact us:
- Your message content and any attachments

How We Use Your Data

- Order fulfillment — shipping, invoicing, customer support
- Marketing — email updates, product recommendations (only if you opt in)
- Analytics — understanding how you use our site
- Legal compliance — fraud prevention, tax records

Legal Basis

We process your data under:
- Contract — to fulfill your order
- Legitimate interest — to improve our service
- Your consent — for marketing emails
- Legal obligation — tax and fraud prevention

Who We Share Your Data With

- Shopify — payment processing and hosting
- Shipping carriers and fulfilment partner — delivery of your order
- Email service — transactional and marketing emails
- Analytics provider — website usage insights

We don't sell your data to third parties.

Data Retention

- Order data: 10 years (French tax requirement, Code de commerce L.123-22)
- Marketing contacts: until you unsubscribe
- Analytics: 2 years
- Support messages: 3 years

Your Rights

You have the right to:
- Access — request a copy of your data
- Correction — update inaccurate information
- Deletion — ask us to delete your data (with exceptions for legal records)
- Portability — receive your data in a portable format
- Objection — opt out of marketing or analytics
- Withdraw consent — stop receiving promotional emails at any time

To exercise these rights, email us at support@vesper-collective.com with "Data Request" in the subject line.

You also have the right to lodge a complaint with a supervisory authority: the CNIL in France (www.cnil.fr) or the ICO in the United Kingdom (ico.org.uk).

Cookies

We use cookies for:
- Essential — keeping your cart secure
- Analytics — understanding visitor behavior
- Marketing — tracking ad performance

You can disable cookies in your browser settings, but some site features may not work.

International Data Transfers

Your data may be transferred to countries outside the UK/EU (e.g., Shopify servers in Canada, fulfilment partner outside the EU). We rely on standard contractual clauses (SCCs) and equivalent safeguards to ensure adequate protection of your data.

Changes to This Policy

We may update this policy occasionally. We'll notify you of significant changes via email or by updating the "Last updated" date above.

Contact Us

Data Protection Questions:
Email: support@vesper-collective.com
Write to: 66 Avenue des Champs-Élysées, 75008 Paris, France